Payment info :
To validate your hotel booking, you will have to give a valid credit card number via a secured web interface.
Your card will be used as guarantee. The colmar tourist office will not charge your card and the reservation will be payable at your arrival at the hotel.
If you want to cancel a booking, you'll have to contact the Colmar tourist office via email (
or telephone +33 3 89 20 68 92
To see your reservations details and account details, you just have to connect yourself below
Colmar Tourist Office
32 Cours Sainte-Anne
Tél : 00 33 3 89 20 68 92
Fax : 00 33 3 89 413 413
Or use our online contact form
Period of time
From the 2nd of January to 31st of March
|9.00-12.00 et 14.00-17.00
closed on sundays
Good Friday, the 29th March
|10.00-13.00 & 14.00-17.00|
From 1st April to 31st Oktober
From 1st to 21st November
9.00-12.00 & 14.00-18.00
|Sundays and bank holidays (except during the Christmas markets)||10.00-13.00|
|During the Christmas markets (22/11 to the 31/12)||9.00-18.00|
|Sundays during the Christmas markets||10.00-13.00 & 14.00-17.00|
|Christmas day - 25/12||14.00-17.00|
|St Stephen’s day - 26/12||10.00-13.00|
We are open everyday of the year with the exception of 25 December & 1st January.
Alsatian public holidays : We are open on french public holidays and also on good friday and boxing day (26 december)
If the office is Closed at your arrival in Colmar, you can still get the information you need by using one of our three wifi computer terminals available 24 hours a day.
They are located next to the train station (place de la gare) , at the tourist office and place Scheurer-Kestner
They will give you all important informations about Colmar (events, hotel, restaurants...) and give you accès to this website.